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Therapeutic Communication — NCLEX Cheat Sheet

Open-ended > yes/no
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👤 By the CinnaRN Clinical Content Team 🕐 Updated 2026-07-11 🏷️ Psychosocial Integrity 🔖 Free to read, print, and share
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Use this quick-reference guide to spot, treat, and prevent Therapeutic Communication on the NCLEX. Keep it handy during review and on exam day!

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Do

Nursing actions
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Avoid

Key facts
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Teach

Teaching points

Quick Tip

Effective techniques include open-ended questions, reflecting, clarifying, summarizing, and using silence.

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